Servicenow ITOM Training Online
Get skilled in ServiceNow ITOM to master IT Operations & Management with our Training
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- ITOM Overview, Orchestration
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Event Management, cloud, management (monitoring and optimizing cloud resources), etc.
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Configuration management database (CMDB) for maintaining accurate configuration data, Discovery, etc
- MID Server, etc.
Online Real-time Training
Updated Curriculum & LMS
Trainers
Training Solutions
Hands-on & Real-time, including real world projects to gain practical experience.
Comprehensive and customizable course curriculum including hands-on training, industry-standard modules, and certification pathways.
Upcoming Live Online Classes
About Us
Accelerate Your Career with our ITOM Training
Discover the Power of ServiceNow ITOM
ServiceNow ITOM is a robust suite designed to transform IT operations by streamlining processes and enabling clear visibility into applications, IT infrastructure, service health, and overall operations. Mastering these not only elevates your career prospects but also empowers you to deliver value across enterprise IT operations.
Why Choose Our Training Program?
Our Course is crafted to deliver practical skills using hands-on experiences and real-world scenarios. Guided by certified experts with over 10 years of industry experience, our program offers you the tools to gain expertise in ServiceNow ITOM and related modules. You will acquire in-depth knowledge of technical concepts such as event mapping, dependency views, and cloud configuration.
The training is designed to build essential ITOM skills that are highly valued in modern IT operations roles. By mastering ITOM skills and best practices, you will help organizations improve service quality and achieve higher customer satisfaction. Develop expertise in a well-structured time frame, designed to help you grow in confidence and capability.
Take the next step in your career with our advanced ServiceNow ITOM Training program. Upskill yourself, open doors to rewarding opportunities, and become the expert that enterprises need.
Introduction to ITOM
IT Operations Management (ITOM) is at the heart of modern IT infrastructure, ensuring that IT services run smoothly, efficiently, and securely. As organizations increasingly rely on complex digital environments, the need for skilled professionals in operations management has never been greater. The ServiceNow ITOM course is specifically designed to equip learners with the essential skills needed to manage and optimize IT operations, from monitoring service health to automating workflows. By pursuing a ServiceNow ITOM certification, you not only gain a solid foundation in ITOM concepts but also position yourself for success in the ever-evolving IT industry. Whether you are looking to enhance your current role or open new career opportunities, mastering ITOM is a strategic move for anyone involved in IT infrastructure and service management.
Servicenow ITOM Training Overview
Our training follows a practical approach, focusing on hands-on, real-world application through industry use-cases and scenarios, so you can confidently perform actual projects using best practices. The structured learning process supports your skill development and helps you stay competitive in the industry.
Learn directly from seasoned professionals, gain practical insights through real-time applications, and supercharge your IT career. Enroll today in our Course and unlock access to diverse, high-growth career paths..
Why Should I Learn ITOM
- Learn from Beginner to advanced level.
- Get hands-on learning experience in ITOM.
- Interact with industry experts and gain real-time knowledge on ITOM.
- Participate in interactive, instructor-led training sessions that include hands-on practice, assessments, and personalized support.Get the benefit of online learning with tailored and updated content.
- Explore the best career opportunities with the in-demand skills.
Receive placement assistance after course completion, including resume building, mock interviews, and job placement support.
Get the benefit of online learning with tailored and updated content.
- Learn interactively and get full support till the end of the course.
Who can Take this Training
- IT Professionals
- Technical Consultants
- Software Developers
- System Admins & Architects
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System Administrators
ServiceNow Administrator
ServiceNow ITOM Aspirants
- Basic understanding of ITOM Supply Chain Planning and SCM skills.
- Having a basic knowledge of Servicenow ITOM Advanced Planning and Optimization skills will be great
- Admin & Dev Hands on Experiance required to understand Clearly About these course.
- A basic understanding of software development is beneficial for this course.
We are happy to help you 24/7
Training for 2 or more people?
ITOM Concepts
A strong grasp of ITOM concepts is fundamental for anyone aiming to excel in operations management. The ServiceNow ITOM platform is built around key concepts such as service mapping, event management, and configuration management. Service mapping enables organizations to visualize and understand the relationships between IT services and infrastructure, while event management provides real-time monitoring and automated response to incidents. Configuration management ensures that all IT assets are accurately tracked and maintained. The ServiceNow ITOM course delves deeply into these concepts, offering learners a comprehensive understanding of how they interconnect and support effective IT operations. By mastering these ITOM concepts, you gain the expertise needed to drive operational excellence and deliver value in any IT environment.
IT Infrastructure Management
Managing IT infrastructure is a cornerstone of effective IT operations management. This involves overseeing hardware, software, networks, and cloud resources to ensure optimal service availability and performance. The ServiceNow ITOM platform offers powerful tools such as discovery patterns, service maps, and event management to help organizations maintain a robust IT infrastructure. Through the ServiceNow ITOM course, learners develop the skills to implement and manage these tools, enabling proactive identification and resolution of issues. By understanding how to leverage service maps and discovery patterns, you can ensure that your organization’s IT infrastructure supports business goals and adapts to changing demands. This hands-on approach prepares you to tackle real-world challenges and maintain high standards of service delivery.
Servicenow ITOM Training Curricullum
The ServiceNow ITOM training curriculum is thoughtfully designed to provide a comprehensive understanding of IT operations management and the ServiceNow ITOM platform. Covering essential topics such as service mapping, event management, configuration management, and IT infrastructure management, the curriculum blends theoretical knowledge with practical training. Learners engage in hands-on exercises and real-world scenarios, building the confidence and skills needed to manage complex IT environments. The curriculum ensures that you not only understand the core principles of ITOM but also gain practical experience with the ServiceNow platform, preparing you for both certification and day-to-day operations management tasks.
Mid Server Configuration
Mid server configuration is a vital aspect of the ServiceNow ITOM platform, enabling seamless integration between ServiceNow and external IT systems. The mid server acts as a secure communication bridge, facilitating data collection, automation, and orchestration across diverse environments. In the ServiceNow ITOM course, you’ll learn how to configure and manage mid servers, including both Windows and Linux variants, to support a wide range of operations management tasks. The training covers best practices for deployment, security considerations, and troubleshooting techniques, ensuring that you can optimize mid server performance and reliability. Mastering mid server configuration empowers you to connect ServiceNow ITOM with other IT systems, enhancing your organization’s ability to automate workflows and maintain robust IT operations.
The Course Curricullum is prepared with the help of industry experts and our team. It covers all the key topics and hands-on skills that make you a skilled ITOM expert. Please go through the modules below to learn more details.The curriculum ensures comprehensive coverage of all key ServiceNow ITOM concepts through hands-on modules and expert instruction. Please go through the modules below to learn more details.
Module - 1 Understanding Discovery
- Overview of Discovery
- Mid servers
- Running Discovery on servers
- Credential Affinity & Probes
- About Sensors & Customizing Sensors
- Process and process handlers
- Application Mapping
- Patterns & their customization
- Cloud Discovery – AWS
Module - 2 Event Management
- Event & Alert Rules
- Maintenance Rules
- Alert Correlation Engine
- alert remediation with workflows and flow designers
Module - 3 Concepts of CMDB
- CMDB Structure
- CI class manager
- About IRE Engine
- Asset Management w.r.t CMDB
Module - 4 Automation with Orchestration
- Active Directory Orchestration
- Build Catalog with Orchestration
- Plugin Activation
Module - 5 Concepts of Service Mapping
- Business service discovery with Apache Tomcat and MYSQL
- Cloud Tag-based service mapping discovery
- Know the event management module in Service Mapping
- Check the BSM and dependency maps with tickets
- Overall approval and real-time process to work on Service maps in an organization
Module - 6 Managing Cloud
- Connect with multiple Cloud Service Providers
- Discover various AWS Resources
- Configure Amazon AWS Cloud
Module - 7 Overview of Dependency Views
- Understand Dependency Views
- Create & Manage
- Loading and Saving – Dependency Views
Highly Experienced Trainers
10+ Years of Industry Expertise
Real-time Practical Training
6K+ Individuals Trained
Updated & Top Quality Content
100+ Corporate Tie-Ups
Servicenow ITOM Training Options
Live Online Training
- Interactive sessions
- Learn by doing
- Instant doubt resolution
- Expert's guidance
- Industry-ready skills
1:1 Live Online Training
- Exclusive training
- Flexible timing
- Personalized curriculum
- Hands-on sessions
- Simplified Learning
Self-Paced e-Learning
- Skillup easily
- Learn in no hurry
- Less expensive
- Unlimited access
- Convenient
Training Completion Certificate
- 10+ Years of Industry Experience
- Real-World Learning Experience
- From Admin and Other Top Positions
- Real-Time ServiceNow Professionals
Servicenow ITOM Corporate Training
Talk to Our Representative
We are happy to help you 24/7
- Capgemini
- HCL Tech
- EY
- Infosys
- Wipro
- Accenture
- ServiceNow ITOM Developer
- ITOM Admin
- Engineer
- Architect
- Engineer Developer
- Solution Architect
- ServiceNow Developer
- Admin
- ITOM Developer
- Average industry salary is between Rs. 3.5LPA to Rs. 12LPA. In the USA, it is $95K to $126K p.a.
- Freshers with <2 yrs experience get - Rs. 3.5 LPA
- For 2+ years experienced - Rs. 6LPA
- USA
- Canada
- UK
- Europe
- Singapore
- Austria
A Project on Automating Incident Response
This project teaches you to develop an automated incident response workflow using the ServiceNow orchestration system. In this project, you will utilize the AI-driven playbooks to locate and resolve the incident efficiently.
Configure & Customize Event Management
This project teaches you to configure and customize the event rules, notifications, etc., within the ServiceNow ITOM application. Also, you will allow dynamic monitoring and automatic response to different IT events.
Frequently Asked Questions
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Enhance your skill with our Course Online to become a expert in ServiceNow IT Operations Management.
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