Servicenow ITOM Training Online

Servicenow ITOM Training Online

Get skilled in ServiceNow ITOM to master IT Operations & Management with our Training

4.3 (1435 ratings)

ITOM Career Transactions

45% Average Salary Hike

20 LPA Highest Salary

500+ Career Transitions

150+ Hiring Partners

Skills Covered
Tools Covered
30+ Hrs

Online Real-time Training

Lifetime Access

Updated Curriculum & LMS

Industry Expert

Trainers

Tailored

Training Solutions

Projects

Hands-on & Real-time, including real world projects to gain practical experience.

Course Curriculum

Comprehensive and customizable course curriculum including hands-on training, industry-standard modules, and certification pathways.

Upcoming Live Online Classes

Weekend

02-July-2025
TO
02-Aug-2025

Weekday

10-July-2025
TO
06-Aug-2025

Fast-Track

15-July-2025
TO
25-July-2025

Weekend

20-July-2025
TO
14-Aug-2025

About Us

Accelerate Your Career with our ITOM Training

Discover the Power of ServiceNow ITOM

ServiceNow ITOM is a robust suite designed to transform IT operations by streamlining processes and enabling clear visibility into applications, IT infrastructure, service health, and overall operations. Mastering these not only elevates your career prospects but also empowers you to deliver value across enterprise IT operations.

Why Choose Our  Training Program?

Our Course is crafted to deliver practical skills using hands-on experiences and real-world scenarios. Guided by certified experts with over 10 years of industry experience, our program offers you the tools to gain expertise in ServiceNow ITOM and related modules. You will acquire in-depth knowledge of technical concepts such as event mapping, dependency views, and cloud configuration. 

The training is designed to build essential ITOM skills that are highly valued in modern IT operations roles. By mastering ITOM skills and best practices, you will help organizations improve service quality and achieve higher customer satisfaction. Develop expertise in a well-structured time frame, designed to help you grow in confidence and capability.

Take the next step in your career with our advanced ServiceNow ITOM Training program. Upskill yourself, open doors to rewarding opportunities, and become the expert that enterprises need.

Introduction to ITOM

IT Operations Management (ITOM) is at the heart of modern IT infrastructure, ensuring that IT services run smoothly, efficiently, and securely. As organizations increasingly rely on complex digital environments, the need for skilled professionals in operations management has never been greater. The ServiceNow ITOM course is specifically designed to equip learners with the essential skills needed to manage and optimize IT operations, from monitoring service health to automating workflows. By pursuing a ServiceNow ITOM certification, you not only gain a solid foundation in ITOM concepts but also position yourself for success in the ever-evolving IT industry. Whether you are looking to enhance your current role or open new career opportunities, mastering ITOM is a strategic move for anyone involved in IT infrastructure and service management.

Servicenow ITOM Training Overview

Our training follows a practical approach, focusing on hands-on, real-world application through industry use-cases and scenarios, so you can confidently perform actual projects using best practices. The structured learning process supports your skill development and helps you stay competitive in the industry.

Learn directly from seasoned professionals, gain practical insights through real-time applications, and supercharge your IT career. Enroll today in our Course and unlock access to diverse, high-growth career paths..

Why Should I Learn ITOM

  • Learn from Beginner to advanced level.
  • Get hands-on learning experience in  ITOM.
  • Interact with industry experts and gain real-time knowledge on ITOM.
  • Participate in interactive, instructor-led training sessions that include hands-on practice, assessments, and personalized support.Get the benefit of online learning with tailored and updated content.
  • Explore the best career opportunities with the in-demand skills.
  • Receive placement assistance after course completion, including resume building, mock interviews, and job placement support.

  • Get the benefit of online learning with tailored and updated content.

  • Learn interactively and get full support till the end of the course.

Who can Take this Training

Prerequisites
  • Basic understanding of ITOM Supply Chain Planning and SCM skills.
  • Having a basic knowledge of Servicenow ITOM Advanced Planning and Optimization skills will be great
  • Admin & Dev Hands on Experiance required to understand Clearly About these course.
  • A basic understanding of software development is beneficial for this course.
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ITOM Concepts

A strong grasp of ITOM concepts is fundamental for anyone aiming to excel in operations management. The ServiceNow ITOM platform is built around key concepts such as service mapping, event management, and configuration management. Service mapping enables organizations to visualize and understand the relationships between IT services and infrastructure, while event management provides real-time monitoring and automated response to incidents. Configuration management ensures that all IT assets are accurately tracked and maintained. The ServiceNow ITOM course delves deeply into these concepts, offering learners a comprehensive understanding of how they interconnect and support effective IT operations. By mastering these ITOM concepts, you gain the expertise needed to drive operational excellence and deliver value in any IT environment.

IT Infrastructure Management

 

Managing IT infrastructure is a cornerstone of effective IT operations management. This involves overseeing hardware, software, networks, and cloud resources to ensure optimal service availability and performance. The ServiceNow ITOM platform offers powerful tools such as discovery patterns, service maps, and event management to help organizations maintain a robust IT infrastructure. Through the ServiceNow ITOM course, learners develop the skills to implement and manage these tools, enabling proactive identification and resolution of issues. By understanding how to leverage service maps and discovery patterns, you can ensure that your organization’s IT infrastructure supports business goals and adapts to changing demands. This hands-on approach prepares you to tackle real-world challenges and maintain high standards of service delivery.

Servicenow ITOM Training Curricullum

The ServiceNow ITOM training curriculum is thoughtfully designed to provide a comprehensive understanding of IT operations management and the ServiceNow ITOM platform. Covering essential topics such as service mapping, event management, configuration management, and IT infrastructure management, the curriculum blends theoretical knowledge with practical training. Learners engage in hands-on exercises and real-world scenarios, building the confidence and skills needed to manage complex IT environments. The curriculum ensures that you not only understand the core principles of ITOM but also gain practical experience with the ServiceNow platform, preparing you for both certification and day-to-day operations management tasks.

Mid Server Configuration

Mid server configuration is a vital aspect of the ServiceNow ITOM platform, enabling seamless integration between ServiceNow and external IT systems. The mid server acts as a secure communication bridge, facilitating data collection, automation, and orchestration across diverse environments. In the ServiceNow ITOM course, you’ll learn how to configure and manage mid servers, including both Windows and Linux variants, to support a wide range of operations management tasks. The training covers best practices for deployment, security considerations, and troubleshooting techniques, ensuring that you can optimize mid server performance and reliability. Mastering mid server configuration empowers you to connect ServiceNow ITOM with other IT systems, enhancing your organization’s ability to automate workflows and maintain robust IT operations.

The Course Curricullum is prepared with the help of industry experts and our team. It covers all the key topics and hands-on skills that make you a skilled ITOM expert. Please go through the modules below to learn more details.The curriculum ensures comprehensive coverage of all key ServiceNow ITOM concepts through hands-on modules and expert instruction. Please go through the modules below to learn more details.

Module - 1 Understanding Discovery
  • Overview of  Discovery 
  • Mid servers
  • Running Discovery on servers
  • Credential Affinity & Probes
  • About Sensors & Customizing Sensors
  • Process and process handlers
  • Application Mapping
  • Patterns & their customization
  • Cloud Discovery – AWS
Module - 2 Event Management
  • Event & Alert Rules
  • Maintenance Rules
  • Alert Correlation Engine
  • alert remediation with workflows and flow designers
Module - 3 Concepts of CMDB
  • CMDB Structure 
  • CI class manager
  • About IRE Engine
  • Asset Management w.r.t CMDB
Module - 4 Automation with Orchestration
  • Active Directory Orchestration
  • Build Catalog with Orchestration
  • Plugin Activation
Module - 5 Concepts of Service Mapping
  • Business service discovery with Apache Tomcat and MYSQL
  • Cloud Tag-based service mapping discovery
  • Know the event management module in Service Mapping
  • Check the BSM and dependency maps with tickets
  • Overall approval and real-time process to work on Service maps in an organization
Module - 6 Managing Cloud
  • Connect with multiple Cloud Service Providers
  • Discover various AWS Resources
  • Configure Amazon AWS Cloud
Module - 7 Overview of Dependency Views
  • Understand Dependency Views
  • Create & Manage
  • Loading and Saving – Dependency Views
Why Us

Highly Experienced Trainers

10+ Years of Industry Expertise

Real-time Practical Training

6K+ Individuals Trained

Updated & Top Quality Content

100+ Corporate Tie-Ups

Watch Demo Here

Servicenow ITOM Training Options

Live Online Training

29000
29000 INR
  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's guidance
  • Industry-ready skills
Preferred

1:1 Live Online Training

55000
49000 INR
  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning

Self-Paced e-Learning

12000
9000 INR
  • Skillup easily
  • Learn in no hurry
  • Less expensive
  • Unlimited access
  • Convenient
Join ITOM Course first Session for FREE

Training Completion Certificate

Which Official certificate can I clear after this Training?
  • Certified System Admin
  • Certified App Developer
  • ServiceNow Certified Master Architect
Do you provide any Certificate?

Yes, we provide a course completion certificate by the end of the Course. 

What is the certification cost of a ServiceNow ITOM?

The cost of ServiceNow ITOM Certification is up to $300.

How long does these Course & Certification takes?

30 - 45 Days Course and 15 to 20 Days for Certification.

Servicenow ITOM Training
Our Instructors
Harinath
HarinathServicenow ITOM Consultant
Our ServiceNow ITOM trainers are highly qualified experts with certification skills and industry experience. They help learners better by providing updated content and explanations of key skills. They also help trainees in their practical training and clear all their doubts well. They make the learning interactive and informative, which helps learners understand topics clearly. Hence, they support our trainees and help them reach their career goals.

Servicenow ITOM Corporate Training

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Servicenow ITOM Stastatics Salary & Job Hiring Trends
Companies Hiring
Job Opportunities in Servicenow ITOM
You can Work as
Upcoming In-Demand Jobs & Hiring Areas
Salary after these course
Global Career Opportunities
Projects

A Project on Automating Incident Response

This project teaches you to develop an automated incident response workflow using the ServiceNow orchestration system. In this project, you will utilize the AI-driven playbooks to locate and resolve the incident efficiently.

Configure & Customize Event Management

This project teaches you to configure and customize the event rules, notifications, etc., within the ServiceNow ITOM application. Also, you will allow dynamic monitoring and automatic response to different IT events.

What Our Students Say
Vasundhara
Vasundhara
@Servicenow Architecht
I attended these Training on this platform, which helped me grow professionally. The ServiceNow trainer was good enough to explain all the topics without fail. The hands-on practical sessions were very excellent. The course fee was also very minimal and easy to pay.
Chandhu Jarpula
Chandhu Jarpula
@Servicenow ITOM Specialist
I am happy to be trained in the ServiceNow ITOM online course. I took this course a few weeks back and completed it well with all the key skills and practice. I also received a course completion certificate, which helped me get placed in a top company with good pay. Thanks to the trainer’s efforts and guidance.
Raj Kumar
Raj Kumar
@Servicenow Developer
This online servicenow ITOM Training supported my career enhancement from a trainee to a Developer. After the course, I also appeared for the certification exam, which helped me crack certification. It was overall very valuable.
Frequently Asked Questions
What is ServiceNow ITOM Training?

Our online ServiceNow ITOM Course aims to provide in-depth skills in using the ITOM application to excel in IT operations. It covers all the key concepts with hands-on skills and explanations from real-time expert trainers. 

What is itom in ServiceNow?

ServiceNow ITOM stands for IT Operations Management. It is a cloud-based platform that allows enterprises to handle their IT management efficiently.

What If I missed the online class?

If you miss any online session of ServiceNow ITOM, you will get the class recording, including LMS access. It will help you continue your learning without issues. 

What If I have multiple additional queries?

You can talk to our learning support team to clear any additional queries you may have after the ServiceNow ITOM Course. 

Can I attend a demo session?

Yes, we provide a free demo class before you enroll for our ServiceNow ITOM Course online to learn our training methods and other aspects.

What is the difference between ITSM and itom in ServiceNow?

ITSM focuses on IT service management, while ITOM focuses on IT operations management.

What are the modules in ITOM?

The modules in ITOM include Incident, Task, Operations, and Monitoring.

Does ServiceNow provide free training?

No servicenow dont provide any free training on servicenow ITOM. meanwhile you can learn Admin & Dev on your own from servicenow training self paced

Why choose ITOM Trainings as a training partner?
Because we are Specialized on ServiceNow ITOM. We provide industry-oriented training skills to students and corporate employees to make them highly skilled and ready to work from day one. Also, we support the learners so they can acquire skills of good quality. Our trainers are also well experienced with many years of real-time industry exposure.
How is this Program helpful for the corporate companies?
Training the candidates includes a lot of time, effort and money. Even then sometimes the candidates may not reach the expectations of the company. Using this Hire Train Deploy program offered by HKR Trainings, Corporate companies can save a lot of time and money and can get the resources with all the skills they need, to work on the project right from the first day.

 

What type of technologies do you offer training to the candidates?
At ITOM Trainings, we Conduct “Hire, Train and deploy” programs on various trending technologies. However we are experts Servicenow ITOM

 

What if we are not satisfied with the skills of the candidates?
Before we train the candidate we gather your requirements, identify the skills gap of the candidates and start our training to the candidates. We ensure that we train the candidate as per your requirements. We even test them and analyze their skills if they meet your requirements and will be able to work right from day one or not before we deploy them. So there is no question of not being satisfied.

 

What if we need additional skills for the candidates in Future?
We train the candidates as per your requirements. You are welcome, if you would like the candidate to acquire additional skills during our training process. We are even ready to serve you better by providing the candidate with additional specialized skills even in the future after the deployment.

 

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